Are You Making These Digital Transformation Mistakes?

To stay relevant in today’s exponentially disrupting marketplace, businesses must deliver more value and work faster. Digital transformation promises that. It allows organizations to optimize operations and engage with customers, employees, and other stakeholders. Over the last few years, digital transformation has moved from a trendy topic to a competitive necessity. However, only a few businesses achieve success. Studies indicate that nearly 87 percent of digital business transformation initiatives failed to meet expectations. In this article at The Enterprisers Project, Kate Yuan and Rui Chen explain digital transformation mistakes that organizations must avoid to foster agility and innovation.

Do Not Make These Digital Transformation Mistakes

Ignoring the Crucial Data Insights

Businesses embracing digitization miss a massive opportunity for success when they fail to extract valuable insights from the data they collect. Experts believe that modern data management is one of the significant steps to help organizations win digitization efforts. “Integrate the data of each department and standardize the data model to maintain consistency for cross-department queries and adjustments,” explain the authors.

Ignoring Customers Is One of the Digital Transformation Mistakes

During the digitization process, enterprises often get carried away with innovative technologies. However, they fail to consider that the customers are the crucial drivers for the transition. Forgetting to consider the customers’ needs will undoubtedly bring the digitization initiatives to a halt. To avoid the pitfall and achieve success, leaders must have a customer-centric mindset and include their end-to-end journey in the digitization strategy.

Lack of Real-Time Decision-Making

According to studies, over 80% of employees feel anxious about new technologies and changes in business processes. IT leaders must inculcate a culture of digital transformation for employees to follow. Additionally, they must implement programs for real-time communication. Furthermore, leaders must include effective automation for employees to upload data, notify other stakeholders via desktop or mobile, and approve or reject decisions. These changes will improve the rate of decision-making from weeks to minutes.

To read more about digital transformation mistakes businesses must avoid, click on https://enterprisersproject.com/article/2022/3/digital-transformation-mistakes.

The post Are You Making These Digital Transformation Mistakes? appeared first on AITS CAI’s Accelerating IT Success.

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